Privacy Policy

Privacy Policy

Categories of Information We May Collect

We collect both personal information (data that can be linked to you) and non-personal information when you visit or use our website. Examples of the types of information collected include:

  • Contact Information: When you place an order, create an account, contact customer service, send an email, or comment on a blog, we may collect your name, address, phone number, payment details, and purchase history.
  • Technical Information: This includes your IP address, browser type, operating system, product views, searches, session length, and other browsing behaviors.

How Information is Collected

Most personal information is collected directly from you when you interact with our website, contact customer service, or make a purchase. Collection of this data is necessary to provide services, and failure to provide certain information may delay order processing.

Additionally, we may collect IP addresses and use web analytics tools to track site activity, such as visitor counts, session duration, and browsing patterns. Some data may be combined with information obtained from other sources.

How and Why We Use Your Information

We may use your information for various purposes, including:

  • Processing and fulfilling orders.
  • Responding to inquiries and customer service requests.
  • Identifying your interests and preferences to improve your shopping experience.
  • Enforcing site policies and legal requirements.
  • Investigating potential fraudulent or illegal activities.
  • Managing business operations and protecting company interests.
  • In the event of a business sale, restructuring, or bankruptcy, your information may be transferred to a successor entity.

Promotional Communications

We may use your personal information to send you updates, promotions, and exclusive offers via email, text, or mail.

You can opt out of promotional messages at any time by:

  • Clicking the unsubscribe link in emails or replying STOP to text messages.
  • Updating your marketing preferences in your account settings.
  • Adjusting your preferences based on changing legal requirements or company policies.

We will never sell or share your personal information with external organizations for marketing purposes.

Who We Share Your Personal Information With

Your personal information may be shared with:

  • Service providers assisting with payment processing, order fulfillment, marketing, and website management.
  • Subsidiaries or affiliated entities involved in business operations.
  • Third parties you approve, such as social media platforms or payment processors.
  • Financial institutions for transaction processing.
  • Law enforcement agencies or regulatory bodies, when required by law.

Service providers are required to implement safeguards and can only use your information to provide services as outlined in our agreements. Additionally, in cases of audits or restructuring, limited information may be disclosed to potential buyers or auditors, bound by confidentiality obligations.

Data Security Measures

While online data transmission may not always be completely secure, we take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Access to sensitive information, such as payment details, is restricted to authorized personnel who need it to process transactions.

Your Right to Control Communications

Depending on your location, you may have the option to opt in or out of data collection for marketing and other purposes. If you prefer not to share personal information for specific uses, you can opt out by adjusting your account settings.

Cookies and Interest-Based Advertising

We use cookies and tracking technologies to:

  • Enhance your browsing experience and maintain login sessions.
  • Measure website performance and visitor behavior.
  • Personalize advertising and product recommendations.

Third-party services such as Google Analytics, Shopify, and Hotjar may collect additional data based on website interactions. Each service provider has its own privacy policy outlining data collection and usage practices.

Privacy Rights for Certain Jurisdictions

Some jurisdictions grant users specific privacy rights, including access, deletion, and opt-out options for personal data processing.

For eligible consumers:

  • You may request information about personal data collected over the past 12 months, including categories of data, sources, and third-party disclosures.
  • You may request the deletion of personal data, subject to legal exemptions (e.g., fulfilling pending orders or fraud prevention).
  • You may opt out of the sale of personal information where applicable.

We do not discriminate against users who exercise their privacy rights. If verification is required, additional information may be requested to confirm identity before processing a request.

Personal Information Disclosed for Business Purposes

Over the past 12 months, we have disclosed the following categories of personal information to service providers and business partners:

  • Identifiers (e.g., name, email, address, IP address).
  • Financial details (e.g., billing and transaction information).
  • Browsing and online activity (e.g., search history, website interactions).
  • Location-based data.
  • Behavioral insights used for analytics and personalization.

We do not sell personal data to third parties.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from minors. If we become aware of unauthorized data collection, steps will be taken to remove such records.

Policy Updates

This policy may be updated periodically. Any changes will be posted on our website, and significant updates may be communicated via email or site notifications.

Let us know if you need further modifications!